Smart Locker System – Superadmin User Guide

The Super Admin role represents the highest authority in the Smart Locker system. This role is responsible for configuring and governing the platform before it is used by tenant organizations.

Super Admins do not participate in day-to-day device usage. Instead, they ensure that lockers, tenants, and admin users are correctly created, assigned, and controlled.

All Super Admin actions impact multiple tenants and therefore follow strict validation and confirmation rules.

Scope of Access

Super Admins have access to:

• All lockers (pending and assigned)
• All tenants
• All admin users
• Platform-level configuration and oversight

They do not participate in daily device pickup or drop-off operations.