My Requests

The My Requests page allows users to view and track the requests they have created. It provides a centralized view of their request history, request details, and current request status.

This includes:

• Personal pickup,drop-off and service requests
• Maintenance pickup and drop-off requests

This page provides complete operational visibility across the tenant.

Request Status Indicators

Each request displays a clear status label:

Pending

• QR code generated
• Awaiting locker interaction
• No physical action completed yet

Processing

• QR scanned at locker
• Locker door opened
• Device action currently in progress

Closed

• Locker interaction completed successfully
• Device location updated
• Request finalized

Cancelled

• Request withdrawn before locker interaction
• No device movement occurred

Status changes are automatic and controlled by the system.

Viewing Request Details

When Tenant Admin clicks View Details, the system opens the Request Summary Page.

Operational Importance

The My Requests page ensures:

• Accurate device tracking
• Controlled locker access
• Transparent request lifecycle
• Organizational accountability
• Reliable audit trails

Every device movement within the tenant organization is traceable through this module.