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My Requests

The My Requests page provides employees with a complete view of all pickup and drop-off requests they have created. Requests are displayed as individual cards, allowing employees to quickly track request progress, view device and locker details, and access the request summary.

This page ensures full transparency and traceability for every locker interaction.

Page Overview

The My Requests page includes:

  • Filter to narrow requests by status
  • Request cards arranged in a clear, grid-based layout
  • A View Details action for each request

Each card represents a single pickup or drop-off request.

Request Card Structure

Each request card displays the following information:

Request Details

  • Request Type – Pick-up Request or Drop-off Request
  • Request ID – Unique identifier (e.g., Request: 03)
  • Request Status – Current status of the request
  • Request Date & Time – When the request was created

Device Details

Shows information related to the device involved in the request:

  • Device Code
  • Device Name and Device Condition
  • Issue / Note

This helps employees quickly recall the purpose of the request.

Locker Details

Displays the locker associated with the request:

  • Locker Name
  • Locker Address

Request Status

The current request status is clearly highlighted using color indicators:

  • Pending

    • The request has been created and a QR code is generated.
    • Waiting for the employee to scan the QR code at the locker.

  • Processing

    • The QR code has been scanned.
    • The locker operation (pickup or drop-off) is currently in progress.

  • Closed

    • The locker interaction has been successfully completed.
    • The device has been picked up or dropped off correctly.

  • Cancelled

    • The request has been cancelled by the employee.
    • The QR code is invalid and no locker action is allowed.

View Details Action

Clicking View Details opens the Request Summary page.

The Request Summary page displays:

  • Complete request information
  • QR code
  • Locker and device validation details
  • Option to cancel a request

This page is read-only and serves as a reference and execution point.

Real-Time Updates

  • Request cards update automatically as the request progresses.
  • Status changes reflect immediately after QR scans and locker interactions.
  • All requests remain visible for audit purposes.

Best Practices

  • Always verify request details before scanning the QR code.
  • Use the View Details page for accurate execution.
  • Cancel unused requests to avoid locker conflicts.
  • Contact an administrator if a request remains in Processing for an extended period.